Frequently Asked Questions

From October to May, we have a minimum hire period of 3 nights. From June to September the minimum period is 7 nights, as are school holiday periods.

There will be a refundable security deposit (for standard hires) of £1500.00 payable on collection of the vehicle. This must be paid by credit / debit card and the card must be in the lead drivers name. For drivers outside or our ‘standard’ insurance terms and for those hirers wishing to take the vehicle to certain events e.g. Festivals, certain sports events etc. this deposit may be considerably higher. Please note that you must declare if you intend to use the vehicle for any such purpose at point of hire. Our vehicle is fitted with a tracker. Failure to declare will put you in breach of contract and Blueline Campervan and Motorhome hire may terminate your rental at our discretion Once the vehicle has been returned, cleaned and fully checked over we shall return your deposit less any charges accrued – this will usually be within 24hrs of return.

Yes, we are happy for the motorhomes to go to festivals, please be aware that the security deposit may be higher for such events.

You can call us on 01329 739113 between the hours of 0900 and 1800, if we cannot pick up the phone please leave a message and we will call you back asap. Alternatively email us at enquires@bluelinecamperhire.com Should you need to contact us in an emergency, upon hire you will be given a number you can call.

Yes, We like to think that we have thought of every essential and more! From plates to cups, fold out table and chairs to a Smart TV and unlimited 4G WiFi Unlike other Motorhome hire companies we even include bedding, after all, you wouldn't expect to pay extra at a hotel for a pillow and duvet. For everything else please refer to our 'What's included' page for more information

The Motorhome is on the 3.5t chassis. This makes it accessible to anyone with a standard UK driving licence aged between 25 and 75 years old

When you arrive to collect the vehicle, we spend as long as is necessary with you to ensure that you are comfortable with everything prior to setting off.

Please keep calm, take plenty of photos, record third party / witness details and inform us at the earliest opportunity, no matter how minor or major the accident, and we’ll get it sorted. If a third party is involved then there is an accident report form in your glove box that will need to be completed.

Yes, fully comprehensive insurance is included in the hire cost. We can insure anybody between 25 and 75 years of age with a minimum 3 years’ driving experience. If you have more than 3 penalty points on your licence or more than 1 insurance claim in the previous 5 years, you must inform us at time of booking. This doesn’t mean we won’t be able to insure you, but we will need to refer you to our insurance company for their approval first Our Standard insurance excess is £1500. You may wish to reduce this excess to £0 - This is commonly known as a collision damage waiver or excess insurance. We recommend using Rentalcover.com for this. In the event of an accident or damage caused the excess is still payable, you would then make a claim on the policy you take out.

Even if you are just holidaying in the UK we strongly recommend that you have a suitable policy in place.

Yes we can, we also operate Blueline Chauffeurs, a 1st class, luxury transportation business, we can collect and return you, to any any airport or train station at a discounted rate. Please contact us for details.

You are required to pay a 10% deposit or £150 (Whatever is higher) at the time of booking, this is non-refundable (subject to a 24hr cooling off period). The balance for your booking is due 6 weeks prior to your trip, and we send out a reminder a few days before this is due.

More than 6 weeks prior to departure Booking deposit only 6 weeks - 4 weeks prior to departure: 50% of total hire charge Less than 4 weeks prior to departure: 100% of total hire charge

Yes, you are welcome to leave your car in our compound for the duration of your trip. However we will not be liable for any damage or theft to your vehicle

Check online availability or for other enquiries call or WhatsApp us on 01329 739113 or email enquiries@bluelinecamperhire.com.

Our Rollerteam is dog-friendly. We welcome 1 large or 2 small dogs in our vehicles. There is just a small valeting charge when a pet has been in the vehicle. We do ask that your pet uses the supplied dog blanket and doesn't sit directly on the furniture. If you are reading this to see if we have a ‘none pet-friendly’ vehicle then unfortunately we don’t. However, please be assured that every vehicle is thoroughly deep cleaned once a pet has been in there.

Yes. There is a supplement to cover European insurance / breakdown cover, documentation and statutory equipment

Standard insurance (included) applicable to drivers between the ages of 25-75. We are able to insure up to 79 years old with pre-approval from our insurers. All drivers must have held a valid license for more than 2 years that entitles them to drive a UK category B vehicle up to 3500kg GVW. Non UK drivers must present an international driving permit, alongside there standard license. This must be issued in the country of your standard license and confirm that you are able to drive a UK Category B vehicle of up to 3500kg. We are able to accept drivers with up to 2 convictions (no more than 3 points for each conviction) in last 5 years under our standard insurance. We may still be able to insure you outside of these parameters, but we will need to refer this to our insurers – This will need to be declared at time of booking, charges may apply, cover is not guaranteed. We are able to accept drivers with up to 1 previous insurance claim within the last 3 years under our standard insurance. If you have more than this then we will have to refer this to our insurers – This will need to be declared at the time of booking, charges may apply, cover is not guaranteed. We can accept licenses from the following countries: UK, EU, America, Canada, Australia, New Zealand All drivers must be present at checkout of the motorhome.​ Full, valid photocard driving license must be presented & registered to your current home address. If you have an old paper licence or are travelling from abroad then a valid passport must also be presented You must be able to provide 2 proofs of address from the following list: 1 x Primary & 1 x Secondary or 2 x Primary. Primary proof of address: Utility Bill, Broadband/Landline, Council Tax, TV Licence, Bank Statement, Credit card statement, Mortgage statement, Polling card, HMRC Self-Assessment / Tax Credit Secondary proof of address: Student Loan, Shotgun licence, Payslip, Mobile phone bill, Pension Letter, Car finance statement, Loan Statement, Property deed All documents must be dated within 90 days of the hire start date. The only exception to this is an annual council tax bill which we are able to accept. This information will be collected 4 weeks prior to your hire to avoid any issues on the day of collection. Should any driver fail to present the correct documentation and identification on collection of the motorhome then we will not be able to release the motorhome.

Absolutely! Viewing is by appointment and subject to the Motorhome not being out on hire. Please call us on 01329 739113 to arrange a convenient time

From September to May, you can start your hire on any day. From June to August we change over on Friday, Saturday and Monday only. The only exceptions to this are for Glastonbury and the British Grand Prix – please enquire for details of these.

Yes, our motorhome is well insulated, it has a gas combi boiler and is equipped with internal water tanks to prevent freezing.

Our advertised collection time is from 15.00, however we do try and get vehicles prepared and out as early as possible, with collection usually starting from 13.00. Early collection (from 09.00) is possible for a small charge, subject to the vehicle being available. Dropoff is by 10.00am, again late drop-off (15.00) can be requested for a small charge, but it is subject to availability.